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64 Quality Assurance Call Center Jobs

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Senior QA Engineer (Night Shift)


Arch Global Services (Philippines) Inc. (Main Office)

 - National Capital Reg - Quezon Avenue
 
Job Description: The QA Engineer III is responsible for testing of all software product changes. The incumbent partners with internal and external stakeholders to ensure products...
Skills: SQL, automation, Manual Testing
12 Aug
11:38 pm
11 Aug
11:27 pm
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Position Summary:The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the...

Quality Assurance Associate - QC


Alorica Philippines

 - National Capital Reg
 
SummaryEvaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific feedback to supervisory and...
11 Aug
4:56 pm
11 Aug
2:49 pm
  • Globally recognized
  • Delivering world-class quality
  • Delivering maximum profit and productivity
 
This position is responsible for checking all deliverables within the studio, aiming for right the first time, ensuring the client’s standards, protocols and requirements are...

Training Specialist l Ortigas l Shifting l 28k-32k


Nezda Technologies, Inc.

 - National Capital Reg - Ortigas, Pasig
 
Prior training related experience is an advantage. Excellent verbal and written communication skills. Excellent presentation and organizational skills. Quantitative and qualitative...
10 Aug
6:32 pm

QA Analyst (BPO)


SHORE Solutions Inc.

 - National Capital Reg
 
Quality AnalystOrtigas Site, Pasig City, Philippines As Quality Analyst, you are responsible in ensuring that all employment and personal information of employees are kept and...
10 Aug
5:54 pm
10 Aug
5:40 pm
  • Local Account
  • Dayshift
  • Career growth
 
QUALITY ANALYST QualificationsCollege undergrad. Has background in Inbound, Outbound, and Non-Voice Services (knowledge on all lines of businesses is a plus). Preferably with at...
Skills: MS Excel, MYSQL, reports analyst, quality assurance

Quality Assurance Engineer


RingCentral

 - National Capital Reg
 
Job SummaryRingCentral is looking for a QA Specialist to join our dynamic Business Services team to help build and extend our integrations testing stack.QA Specialist/Engineer will...
10 Aug
11:19 am

Quality Assurance Specialis (PRN / USRN / Coder) - Pooling


Shearwater Health

 - National Capital Reg
 
Position SummaryThe Quality Assurance (QA) Specialist ensures accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work...
07 Aug
7:44 pm

Quality Assurance Specialist (Coder / USRN / PRN)


Shearwater Health

 - National Capital Reg
 
Position SummaryThe Quality Assurance (QA) Specialist ensures accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work...
07 Aug
6:14 pm

Trainer - Concentrix Nuvali (At least 2 years of Trainer ...


Concentrix Philippines

 - Calabarzon & Mimaropa - Nuvali
 
Job Description:• Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
07 Aug
5:57 pm

Speech Analytics Quality Data Analyst


Concentrix Philippines

 - National Capital Reg
 
Build categories in Speech Analytics tool for data analysisProvide reporting and insights on the results from Speech AnalyticsConduct read out of results/insightsPartner with Ops...
07 Aug
5:05 pm
07 Aug
4:49 pm
  • Multi-national Fortune 500 companies
  • Join a high performing team
  • HMO Benefit on Day 1
 
Requirements:• Candidate must possess at least a Vocational Diploma, Bachelor's/College Degree , any field.• At least 4 year(s) of working experience in Quality...

EARN 25K! Urgent Hiring for Quality and Risk Adjustment Analyst


MedSpecialized, Inc.

 - Central Visayas
 
MedSpecialized, Inc. is looking for QUALITY AND RISK ADJUSTMENT ANALYSTS!SEASONED CANDIDATES EARN UP TO 25K A MONTH!*Inclusive of incentives, terms and conditions apply.General...
07 Aug
11:56 am

Quality Supervisor - BACOLOD


Concentrix Philippines

 - Central Visayas, National Capital Reg, ...
 
Job DescriptionEssential Functions/Core Responsibilities • Supervision of work group, including work assignment and attendance monitoring; providing input into selecting,...
07 Aug
10:20 am

Process Auditor


TDCX

 - National Capital Reg
 
We are looking for a PROCESS AUDITOR to join our growing family. Come home and start your #BeHappier journey with TDCX today! Top reasons to work here:• Above-industry average...
Skills: iso 9001, process mapping, Visio
06 Aug
11:00 pm

Quality Analyst | Paranaque


IBEX Global Solutions (Philippines) Inc.

 - Paranaque City (National Capital Reg) - ...
 
The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology.JOB...
06 Aug
5:42 pm
06 Aug
12:02 pm
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Overall Responsibilities: This individual is responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure the objectives...

Quality Assurance Resource (Unit Integration and Financial ...


Seven Seven Global Services, Inc.

 - National Capital Reg - Pasig City
 
Key responsibilities:• Developing test scripts and conducting both unit and integration tests• Setting up and updating metadata configurations• Setting up and...
05 Aug
6:53 pm

Quality Analyst / SME l Night Shift l TCS Pampanga


TATA Consultancy Services (Philippines) Inc.

 - Central Luzon - Angeles City
 
Ability to speak and write English. Coach and guide associate to achieve required quality program goals. Ability to type 40-60 words per minute. Undertake weekly call monitoring to...
05 Aug
6:36 pm
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