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130 Quality Assurance Call Center Jobs

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Quality Assurance Analyst


FIS Global

 - National Capital Reg
 
GENERAL DUTIES & RESPONSIBILITIES• Develops, maintains and upgrades manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools...
20 Nov
4:12 pm

Quality Analyst for Tera


Concentrix Philippines

 - National Capital Reg
 
Job Description:• Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
20 Nov
10:23 am

Director of Quality


SLK Global Philippines, Inc.

 - National Capital Reg
 
Title: Sr. Manager/Director for QualityLevel: Sr. Manager/Program DirectorReports to: Country PresidentLocation: Alabang, Muntinlupa CityEssential Duties and Responsibilities...
19 Nov
8:32 pm
19 Nov
7:36 pm
  • Join a pioneering process
  • Enjoy competitive compensation and benefits package
  • Complete all interviews and assessments in 1 day
 
Join the Wells Fargo Career Launch Hiring event dates for all Tuesdays and Fridays of November! Wells Fargo Recruitment Center: 1180 Wells Fargo Drive, McKinley Hill, Taguig from...
Skills: quality assurance, Call monitoring

Process Excellence Manager | Six Sigma BLACK BELT (Eastwood, ...


WNS Global Services, Inc.

 - Quezon City (National Capital Reg) - Libis
 
QUALIFICATIONS: Candidate must possess at least a Bachelor's/College Degree, any field. At least 5 years of working experience as a Quality Manager from a BPO setup. At least...
19 Nov
7:30 pm

QA Automation Tester


Seven Seven Global Services, Inc.

 - National Capital Reg - Pasig City
 
Qualification:Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional...
19 Nov
7:03 pm

Data Quality Specialist


Schneider Electric

 - National Capital Reg
 
Main Mission The Data Quality Specialist supports the Data Quality Manager to drive and manage the evolution and improvement of Data Quality within Customer Care globally....
19 Nov
3:38 pm

Quality Assurance (QA) Associate


MedSpecialized, Inc.

 - Central Visayas
 
MedSpecialized, Inc. is looking for a Quality Assurance (QA) Associate! Earn up to 22K!*still negotiable for experienced candidates General Description: Responsible for collecting,...
19 Nov
3:00 pm

Japanese Quality Analyst (Bilingual)


Tech Mahindra Ltd.

 - Quezon City (National Capital Reg)
19 Nov
1:39 pm
  • Start on January 2020!
  • Fast-paced environment
  • Enjoy a fair work-life balance
 
Experience3 or more years of relevant previous customer services experience (preferably in contact centers, includes time in a quality assurance role). 2 or more years in a quality...

Quality Assurance Analyst (Leadership Auditor)


Ubiquity

 - Taguig City (National Capital Reg)
 
The Leadership Development Auditor will be responsible for monitoring, auditing and evaluating of all coaching logs by supervisors and deliver feedback to operations and the...
19 Nov
1:09 pm

Sr. Workforce Analyst (Forecasting) - FORT


Alorica Philippines

 - National Capital Reg
 
JOB SUMMARYResponsible for senior level monitoring real-time call volume of inbound/outbound call traffic. Forecast the call volume,schedule staff and monitor real-time activity to...
19 Nov
9:34 am

Quality Assurance Lead (Iloilo)


Hinduja Global Solutions

 - Iloilo (Iloilo City) (Western Visayas)
 
DUTIES & RESPONSIBILITIES Performance Management• Ensures analysts meet standards for monitoring in an objective fashion all customer contact points• Monitor and...
Skills: MS Excel, process improvement, quality assurance , analytics, call center, Six Sigma
18 Nov
11:43 pm

QUALITY MANAGEMENT


Qualfon Philippines, Inc.

 - National Capital Reg
 
Main Objectives and Duties: Call MonitoringEvaluates English communication skills of agentsProvides feedback and coaching for every evaluationConducts Root Cause AnalysisIdentifies...
18 Nov
10:10 pm

Clinical Quality Assurance


Grab Support Inc.

 - Western Visayas - Bacolod City
 
Responsibilities: Ensure that all processes contributing to the performance of a clinical trial are conducted properly. Manage and maintain databases for the quality system....
18 Nov
3:40 pm

Quality Assurance Specialist | Start ASAP


FWD BPO INC.

 - Central Visayas - FPN Epic Centre, A.S. ...
 
START ASAP | Quality Assurance Specialist Job Description:Responsible for call quality monitoring and quality assurance. Uploads and manages voice call recordings. Ensures quality...
18 Nov
12:28 pm

URGENT: Quality Analyst for Eton Centris Site


Concentrix Philippines

 - National Capital Reg
 
Job Description: • Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
18 Nov
11:43 am

Seasonal Quality Analyst for Eton Centris Site


Concentrix Philippines

 - National Capital Reg
 
Job Description: • Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
18 Nov
11:43 am

Quality Analyst for Concentrix Alabang!


Concentrix Philippines

 - National Capital Reg
 
Job Description:• Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
18 Nov
11:42 am

Quality Analyst for Cubao


Concentrix Philippines

 - National Capital Reg
 
Job Description:• Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures•...
18 Nov
11:41 am

TaskUs Antipolo | Social Media Content Moderation Specialist


TaskUs

 - Calabarzon & Mimaropa, Central Luzon, ...
 
What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure...
17 Nov
12:00 am
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