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118 Quality,QA,QC (job title) Call Center Jobs for CEO/SVP/AVP/VP Director, Assistant Manager/Manager and Supervisor/5 Years and Up Experience Employee

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Quality Analyst - Social Media Client (Mckinley, Taguig)


Cognizant Technology Solutions Philippines Inc.

 - National Capital Reg - Mckinley West, Taguig
 
Candidate must possess at least a Bachelor's/College Degree , any field. Required skill(s): Quality Assurance, Data Analysis, Coaching. At least 4 year(s) of working as a...
Skills: Quality Assurance
21 Sep
5:28 am

URGENT HIRING! QUALITY MANAGER


Sitel Philippines Corporation

 - National Capital Reg
 
BRIEF JOB DESCRIPTION:Achieve client established performance and productivity goals. Provide support to the site management team by identifying opportunities for achieving high...
21 Sep
12:00 am
 
Others | Industry: Call Center / BPO

AVP for Quality


Company Confidential

 - Muntinlupa City (National Capital Reg)
 
Reports to: Country HeadEssential Duties and Responsibilities Responsible for overall operations quality, customer satisfaction, OSAT, and process improvement projects across the...
20 Sep
10:09 pm

Associate Manager - Quality


Tech Mahindra Ltd.

 - Quezon City (National Capital Reg)
20 Sep
6:51 pm
  • Start ASAP
  • Enjoy a fair work-life balance
  • Outstanding career development opportunities
 
RESPONSIBILITIES:• Periodic interaction with Clients and onsite Delivery Managers/Account Managers on Customer experience relevant KPI performance• Ensure that quality...

Quality Manager (SYKES WCC)


Sykes Philippines

 - National Capital Reg
 
SUMMARY QA Manager (Back Office Financial Account) is responsible to drive and manage training and quality initiatives in the account. RESPONSIBILITIES Provides leadership and...
20 Sep
6:14 pm

URGENT HIRING! QUALITY MANAGER


Sitel Philippines Corporation

 - National Capital Reg
 
BRIEF JOB DESCRIPTION:Achieve client established performance and productivity goals. Provide support to the site management team by identifying opportunities for achieving high...
20 Sep
4:17 pm
 
Others | Industry: Call Center / BPO

Assistant Manager for Training and Call Quality | Alabang


Genpact Services LLC

 - National Capital Reg
 
Here is a great opportunity for all who are looking to move into the exciting role as a Business Training Assistant Manager. PURPOSE OF POSITIONTo support the overall...
20 Sep
3:51 pm

SW Quality Engineer II


NCR CEBU DEVELOPMENT CENTER, INC

 - Central Visayas
 
About NCRNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its...
20 Sep
3:33 pm

QA Analyst - Airline / Travel Account with SABRE Experience


Cognizant Technology Solutions Philippines Inc.

 - Pasig City (National Capital Reg), Quezon...
 
Qualifications:Candidate must possess at least a Bachelor's/College Degree , any field. Required skill(s): Quality Assurance, Data Analysis, Coaching, Reporting. Must have GDS...
Skills: Quality Assurance
20 Sep
10:02 am

Senior QA Engineer


Prople BPO Inc.

 - National Capital Reg - Mandaluyong City
 
Job Description:As Senior QA Engineer, the goal is to make sure that the client’s systems is at its highest qualityit can be by providing QA services and giving guidance on...
Skills: Knowledge in SDLC
20 Sep
8:33 am

Quality Assurance Lead with 14th month pay (Iloilo)


Hinduja Global Solutions

 - Iloilo (Iloilo City) (Western Visayas)
 
DUTIES & RESPONSIBILITIES Performance Management• Ensures analysts meet standards for monitoring in an objective fashion all customer contact points• Monitor and...
Skills: MS Excel, process improvement, quality assurance, analytics, call center, Six Sigma
19 Sep
5:23 pm

URGENT! Training and Quality Senior Manager


Concentrix Philippines

 - National Capital Reg
 
The Senior Manager Training & Quality is responsible for overseeing with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in...
19 Sep
5:09 pm

URGENT! Training and Quality Senior Manager (Manila Sites)


Concentrix Philippines

 - National Capital Reg
 
The Senior Manager Training & Quality is responsible for overseeing with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in...
19 Sep
5:07 pm

Bilingual Quality Analyst (Korean)


Asurion Asia Pacific Pte Limited

 - Calabarzon & Mimaropa - Sta. Rosa City, ...
 
Job Purpose The Quality Analyst conducts call monitoring evaluations, reviews transaction errors and analyzes Call Center service quality measurements for the purposes of quality...
19 Sep
12:00 am

Quality Assurance Manager- BPO


Conduent

 - Calabarzon & Mimaropa, National Capital Reg
 
The QA Manager is responsible for assessing the quality of the performance of our Call Center Associates who support our existing customers. The QA will monitor inbound calls,...
18 Sep
7:42 pm

BPO Quality Assurance Manager (EH 993)


Accenture

 - National Capital Reg
 
Duties and Responsibilities: Makes independent decisions, which have major day-to-day impact in area of responsibility, and may influence direction of other areas. Responsible for...
18 Sep
5:39 pm

Eastwood City - Quality Senior Manager (Online Video Platform)


Tech Mahindra Ltd.

 - National Capital Reg
 
Requirements & Qualifications• Bachelor’s Degree (any discipline) with 7-10 years of overall experience• Amenable to work on 24/7 shifting schedule, holidays,...
18 Sep
4:45 pm

Six Sigma BLACK BELT Certified - Quality Manager (ALABANG BPO)


WNS Global Services, Inc.

 - National Capital Reg
 
QUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree, any field. At least 5 years of working experience as a Quality Manager from a BPO setup. Six Sigma...
18 Sep
3:46 pm

Operational Risk Manager (EASTWOOD, QC) | BPO


WNS Global Services, Inc.

 - National Capital Reg
 
JOB DESCRIPTION:Responsible for running day to day operations of the team, its metrics, and partners with support teams to ensure delivery on client SLAs. Responsible for leading...
18 Sep
3:45 pm
 
Others | Industry: Call Center / BPO

Six Sigma BLACK BELT Certified - Quality Manager (EASTWOOD BPO)


WNS Global Services, Inc.

 - National Capital Reg - Quezon City
 
QUALIFICATIONS: Candidate must possess at least a Bachelor's/College Degree, any field. At least 5 years of working experience as a Quality Manager from a BPO setup. Six Sigma...
18 Sep
3:42 pm
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