65 Quality,QA,QC (job title) Call Center Jobs for CEO/SVP/AVP/VP Director, Assistant Manager/Manager and Supervisor/5 Years and Up Experience Employee

Responsible for achieving quality goals for supported site(s) and account(s). Provide additional support for achieving other performance and productivity goals. Provide support to...

Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing...

Assignment Summary: The Training and Quality Manager is responsible for the development and delivery of Training and Quality Improvement to a Transcom Worldwide business unit.. The...

This position requires effective leadership and efficient management skills for the following key focus areas, (additional responsibilities may be added as the needs of the...

This position requires effective leadership and efficient management skills for the following key focus areas, (additional responsibilities may be added as the needs of the...

Design immersion programs for QA Coordinator, QA Supervisor, and QA Analyst. Initiate and define new process and procedures. Setting up alignment and maintaining control, accuracy,...

Be responsible for rolling Lean Six Sigma program in one or more locations. Liaise with global teams regarding Lean Six Sigma program and update the status periodically....

Skills: master blackbelt, six sigma, cmmi process implementation, iso compliance, Backgroudn in Kaizen

Responsible for achieving quality goals for supported site(s) and account(s). Provide additional support for achieving other performance and productivity goals. Provide support to...

Metrics and Tools specifically for CMMI high maturity. Create and maintain process performance baselines. Create and maintain process performance models. Create and maintain tools...

Skills: statistical tools, cmmi dev 1.3 high maturity, data modelling and data analysis, Project Management methodology, Visual Basic, Macintosh

- Ensure that the processes designed for the QA function has the intended impact to client and internal expectations (effective inadding value), monitored for accomplishment as...

PPQA manager shall provide management and project members with objective insight into products and processes to ensure they conform to specified policies, standards, process...

Skills: cmmi dev 1.3 high maturity, data modelling and data analysis, project management, quality management and process standards and frameworks, MS Project

Provide quality analysis, reports and QBR information for critical account meetings (Client, Business Director, Training, etc.). Drive the delivery of all quality action items in...

Lead team members, foster their professional development and growth, and promote teamwork and cooperation. Responsible to ensure all client quality metrics are met or exceeded....

Development and implementation of an effective frame work for Quality Assurance. Develop, implement and evaluate quality programs to promote quality sales calls. Manage the Quality...

Account-specific Quality Management. Monitoring the Quality performance against Goals and closely coordinate with clients/stakeholders. Ensure quality audit completion and coaching...

Skills: Quality Management, Process improvement

Responsible for achieving quality goals for supported site(s) and account(s). Provide additional support for achieving other performance and productivity goals. Provide support to...

Oversee and monitor daily activities of the Quality Analysts. Train Quality Analysts on department procedures and computer/system functions. Conduct performance reviews for Quality...