15,589 Call Center Jobs

RAD-FINANCE PROJECT MANAGEMENT ANALYST / BUSINESS ANALYST. Management of the RAD Book of Work, its stakeholders and resources. The PM will be responsible to ensure that all project...

Skills: P&L Accountability, Strong Project Management, Strong Business Analysis

Responsible for leading new client transitions, process ramp-ups, IT build-out for new /existing sites and improvement initiatives across HGS sites. Provide IT Project Management...

Skills: blue pumpkin, forecasting, Scheduling

Ensure provision of essential data and information on business and client requirements to help in identifying profitability of projects. Take lead in responding to RFP, RFI and...

Analyst Position reports to the Transition and Solutions Manager SolutionSupports and assists the Transition and Solutions Manager in handling leads and opportunities - assessment...

Skills: Application Support

Develop/ implement training programs for contact center personnel. Support the Site Director by providing development to the on- site – Leadership Team in order to deliver...

Skills: Technical Support

Responsible for preparing and maintaining statistical reports used by the management in the Operations. Investigates and analyzes workforce/staffing data/trends. Creates workforce...

Work with the Operations team to establish reporting requirements. Work with ROC to validate forecasting and scheduling assumptions. Ranking of agents. Provide all regular and...

Will prepare and maintain daily call forecasts, and capabilities for assigned team utilizing standard defined process. Will maintain distribution curves by gathering and tracking...

Represents and encourages a continuous improvement culture within the site. Responsible for Lean/Six Sigma Projects that eliminate re-work, provide cost savings, increase revenues...

Join SYKES' Travel Account and earn as much as Php 30,000* in incentives alone plus other perks and benefits!. Successful candidates will provide assistance to customers of an...

Join SYKES' Travel Account and earn as much as Php 30,000* in incentives alone plus other perks and benefits!. Successful candidates will provide assistance to customers of an...

Engages with sales reps to get and understand their data requests, make suggestions where needed and appropriate, and fulfill the request. Performs file formatting and data...

Provides periodic management reports on budget utilizations and other financial impacting metrics that will help management make an informed decision. Assists in the budget &...

Customer Service Representatives (TELCO). -answer calls from clients about TELCO products and services. -find out their problems or concerns. -give them necessary solutions and...

Customer Service Representatives (FINANCIAL). -answer calls from clients about the company’s services. -find out their BANKING,INSURANCE or FINANCIAL problems or concerns....

POSITION SUMMARY:Under general supervision, is responsible for the installation, configuration, monitoring, support and documentation of the Harte Hanks, Inc Global Network...