83 Jobs at Stream International Global Services Philippines, Inc.

Provide quality analysis, reports and QBR information for critical account meetings (Client, Business Director, Training, etc.). Drive the delivery of all quality action items in...

You will be responsible for taking the lead in data analytics for the Business Solutions Team by making use of statistical tools to analyze simple, moderate and complex data sets....

Successful candidates should have an understanding of software engineering concepts such as object oriented and PHP software design. Software development knowledge building...

Skills: SQL

Responsible for daily administration of general policies and programs covering compensation, benefits, training and employee relations issues. Provide recommendations in the...

Evaluate all interactions assigned by Central QA Manager-Language on a monthly basis according to established assignment process. Update Call Alert Tracker and all evaluation...

You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets...

• Main duty is to evaluate agents based on client specifications and internal standards. • Handle simple team tasks like data gathering and simple reports. • Perform...

You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets...

Capable of performing all job functions of the invoicing position. Extract data from multiple sources, compiling the information into a pre-determined format in an accurate and...

Skills: Oracle

Lead team members, foster their professional development and growth, and promote teamwork and cooperation. Assist in planning and administration of annual operating budget. Assist...

Consult with internal organizations and external clients to define steps, processes and customized implementation project plans supporting the successful launch of new business and...

You will mainly be in charge of managing a call center network. Monitor the capacity, utilization, workload, and service level of network. Install, configure, and maintain network...

The Senior Network Engineer’s role is to develop and maintain the high-level design plan for the overall logical and physical network architecture. This individual will...

Coordinate all aspects of workforce planning and scheduling for assigned region. Serve as a liaison between Site Management and Workforce Planning Department for all forecasting...

Coordinate all aspects of workforce planning and scheduling for assigned region. Serve as a liaison between Site Management and Workforce Planning Department for all forecasting...

Lead team members, foster their professional development and growth, and promote teamwork and cooperation. Responsible to ensure all client quality metrics are met or exceeded....

Lead responsibility for maintaining client relationship while developing Operations staff to fulfill day to day communications and management of client operational needs. Drive the...

• Screen and select viable candidates by managing the interview process ensuring world class recruiting experience. • Build and drive schedules appropriately by...

Responsible for managing the delivery of all training within the site, partnering with Operations and Quality to develop training programs to drive improved performance and achieve...

Skills: MS Office

Lead team members, foster their professional development and growth, and promote teamwork and cooperation. Develop and manage the site's training budget. Establish and maintain...