23 Actuarial/Statistics Call Center Jobs

Conduct analysis of results, and identify trends. Analysis will also include how the call center performance impacts the financial results of the organization and how to improve...

Accenture Philippines is currently looking for an individual that is interested in working as a Senior Workforce Manager. He/She is primarily responsible for leading the WFP teams...

Interlock with Site Workforce Teams & Operations to ensure smooth and timely locking process and discuss deviations. Create demand planning view and optimize resource...

Monitors call volume of inbound call traffic to ensure customer needs are met by performing real-time monitoring of agents who have too much AUX breaks and call abandonment; and by...

1. Reviews Instruction Form received from consulting office or from the Project Leader. 2. Sets up current year directories on network. 3. Sets up data and conducts first level...

Conduct interviews and discovery meetings with operations partners and business process owners to gather requirements and identify business needs. Identify, document, and evaluate...

Conduct data analysis and interpret business performance trends in Operational and Client data for presentation to Operations, Client Services and Global Information Services...

You will work with business segments, Operations and Client Business Management to evaluate all aspects of forecasting, staffing and capacity planning. You will define short and...

Position Description: Provide timely and accurate catastrophe modeling service to client business owner on various tasks such as computing client exposure data and other ad hoc...

Accenture Philippines is currently looking for an individual that is interested in working as a Senior Workforce Manager. He/She is primarily responsible for leading the WFP teams...

Conduct analysis of results, and identify trends. Analysis will also include how the call center performance impacts the financial results of the organization and how to improve...

Monitors call volume of inbound call traffic to ensure customer needs are met by performing real-time monitoring of agents who have too much AUX breaks and call abandonment; and by...

Reporting for all aspects of the business under Credit/Collections and Customer Service. Responsible for gathering information and converting to detailed and high level management...

Supports the actuarial rate filings and reporting, and will include data analysis and preparing reporting to external client. Prepare monthly experience. Satisfy ad-hoc reporting...

The role has three key performance areas: 1. Customer Satisfaction Surveys. 2. Performance data handling and analysis. 3. Supporting global performance reporting methods

Assists in coordinating the implementation of the reporting process (eg. determine data collection tools, establishment of data collection and distribution process.). Produces ad...

Customer Service RepresentativeCustomer Service Representative (CSR) is the link between a business and its customers. In general, a CSR is the employee responsible for maintaining...

Skills: 3 copies of resume, 1 valid id, proper attire

The Real Time Adherence Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages...